Shipping policy

SHIPPING POLICY

Last updated: September 2026

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Shipping Times

Estimated delivery times:

• Europe: 5–10 business days
• North America: 5–12 business days
• Rest of the world: 7–15 business days

Delivery times are estimates and may vary due to customs procedures, carrier delays, or peak seasons.

Shipping Costs

Shipping costs are calculated during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Customs & Import Taxes

International orders may be subject to customs duties or import taxes imposed by the destination country. These charges are the responsibility of the customer.

Lost Packages

If your package appears to be lost, please contact us at support@novikcase.com. We will work with the carrier to resolve the issue as quickly as possible.